- Call 112 or the fire department near you.
- Notify Euroins in one of the specified ways within 3 working days.
- Provide an opportunity to conduct an inspection.
Required documents:
- Policy number;
- Document proving the right to receive insurance compensation;
- Official note from the RPU /RS PBZN/ - (in case the object is visited by the competent authorities);
- Resolution from the Prosecutor's Office (if an investigation has been conducted on the case);
- Bank account.
During an earthquake
- Notify Euroins in one of the specified ways within 3 working days.
- Provide an opportunity to conduct an inspection.
Required documents:
- Policy number;
- Document proving the right to receive insurance compensation;
- Official note from a seismological institute - (in the absence of information about the event in the press);
- Bank account.
In an accident
- Notify Euroins in one of the specified ways within 3 working days.
- Contact a company or person to carry out an inspection with a thermographic camera (if necessary).
- Provide an opportunity to conduct an inspection.
Required documents:
- Policy number;
- Document proving the right to receive insurance compensation;
- Thermal camera result (if necessary)
- Bank account.
For Burglary, Robbery and Vandalism
- Call tel. 112 or the Local police department;
- Until the arrival of the MIA team and fingerprinting, DO NOT enter the home or touch anything in it;
- Notify Euroins in one of the specified ways within 24 hours.
- Provide an opportunity to conduct an inspection.
Required documents:
- Policy number;
- Document proving the right to receive insurance compensation;
- Official note from the police station;
- Resolution from the Prosecutor's Office (if an investigation has been conducted on the case);
- Inventory of stolen property/acquisition documents;
- Bank account.
In case of Short circuit or electric shock
- Notify Euroins in one of the specified ways within 3 working days.
- Provide an opportunity to conduct an inspection.
Required documents:
- Policy number;
- Document proving the right to receive insurance compensation;
- Report from an authorized service or person on degree of disability;
- Cost documents for acquisition and repair;
- Bank account.
In landslides and collapse of earth layers
- Notify Euroins in one of the specified ways within 3 working days.
Required documents:
- Policy number;
- Document proving the right to receive insurance compensation;
- A document from the geological service proving the reasons for the event;
- Bank account.
When Hit by a vehicle or animal
- In case of a minor road accident, take pictures with your phone by capturing the car, the registration number, the damaged details, the place of contact with another object;
- Call 112 and wait for the arrival of the traffic police in the presence of:
- injured people;
- suspected use of alcohol and/or intoxicants;
- disagreement about the circumstances of the accident;
3. Notify Euroins in one of the specified ways within 3 working days.
Required documents:
- Policy number;
- Document proving the right to receive insurance compensation;
- Bilateral or Constative traffic accident protocol and/or protocol from a competent authority;
- Bank account
In Civil liability to third parties
- It is necessary to notify the victim of your insurance policy number.
- Notify Euroins in one of the specified ways within 3 working days.
Required documents:
- Policy number;
- Document proving the right to receive insurance compensation;
- Claim/declaration by the injured person for damages suffered;
- The result of an inspection with a thermal camera - if necessary;
- Bank account