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Frequently Asked Questions

Is an inventory and a notarial deed required when taking out My Home insurance for individual clients?

When taking out property insurance, the insured is not required to provide a notarial deed or proof of ownership for the insured movable property, but an inventory must be provided.
For the My Home insurance policy, neither a notarial deed nor an inventory is required.

What should I do in the event of an insurance claim under the “All risks related to the trader’s property” insurance?

In the event of an incident, you are obliged to take all possible measures immediately to limit the damage. It is mandatory to notify the competent state authorities (Fire Department, Police) depending on the nature of the event. After that, you must submit a written notification to Euroins, in accordance with the deadlines specified in the General Terms and Conditions. The claim notification can be submitted quickly and conveniently, entirely online via our website.

Can leased property or third-party goods be insured under the “All risks related to the trader’s property” insurance?

Yes, the policy offers exceptional flexibility. It can cover not only property owned by your company, but also property for which you are responsible (for example, leased business premises, goods on consignment, or temporarily stored third-party property). It is important that these circumstances and the interests of third parties (landlords, goods owners) are explicitly declared when concluding the insurance contract.

What is the difference between the “All risks” insurance and separate corporate insurance policies?

With separate property insurance policies, the coverage applies only to the risks that you have explicitly selected and agreed upon in the policy.

The “All risks” insurance is much more comprehensive because it reverses this logic – it combines multiple types of coverage into a single contract and automatically covers any sudden and unforeseen material damage, as long as it is not included in the list of exclusions under the General Terms and Conditions. This provides the trader with maximum peace of mind, without the need to manage multiple different policies.

Does the “Fire and Other Risks in Business Premises” insurance for corporate clients cover damage from an industrial fire?

Yes, the policy is highly suitable for providing coverage for industrial fire risks for large manufacturing enterprises, factories, and warehouse facilities.

Through a specialized questionnaire-based proposal for industrial sites, we carry out a precise risk assessment in order to ensure adequate financial protection for your industrial assets, machinery, and raw materials.

How do I submit a claim notification for Fire and Other Risks Insurance for Business Premises (corporate clients)?

In the event of an insured incident, you must immediately take reasonable steps to limit the damage and notify the competent authorities (Fire Department, Police).

After that, you should provide written notification to Euroins within the deadlines specified in the policy’s General Terms and Conditions.

For your convenience, the claim notification can also be submitted entirely online through the company’s website.

When does the insurance contract for Fire and Other Risks Insurance for Business Premises (Corporate Clients) come into effect?

The insurance contract comes into effect on the date specified in the policy, provided that the full insurance premium or the first installment (in the case of an agreed deferred payment plan) has been paid.

Where can I purchase Fire and Other Risks Insurance for Business Premises for corporate clients?

You can purchase this insurance policy at any branch office of Euroins Insurance Company AD, as well as through insurance intermediaries that have a valid cooperation agreement with the company.

What damages are covered by the ElectroPROTECTION insurance for individual client

The insurance covers damages to household electrical appliances, including:
  • Household appliances (stoves, washing machines, boilers, air conditioners, etc.)
  • Desktop or portable computers and peripherals (printers, scanners)
  • Audio/video equipment (TVs, speakers, players)

Within what period will an insurance indemnity be paid under the ElectroPROTECTION insurance for individual clients?

The indemnity is paid within 15 working days after all documents required to establish the circumstances of the claim have been submitted.

How long is the ElectroPROTECTION insurance valid for individual clients?

For a period of one day up to one year.

Is an inspection of the insured property required for My Home insurance for individual clients?

Unless otherwise agreed, the insurance is concluded without the insurer conducting an inspection of the property being insured. The insurer reserves the right to inspect the property if necessary.

How can I pay the premium for My Home insurance for individual clients?

You can pay the insurance premium online on the company’s website at euroins.bg or through the MyEuroins portal, in person at any Euroins agency, or by bank transfer to the account indicated in your insurance policy.
When paying by bank transfer, you must include your insurance policy number in the payment reference.

Where can I take out My Home insurance for individual clients?

You can take out the insurance at any Euroins agency, as well as through insurance intermediaries who have an active contract with the company.
Motor third-party liability insurance and travel insurance can also be purchased online on the company’s website at euroins.bg or through the MyEuroins portal.

Where can I take out A Choice For Your Home insurance for individual clients?

You can take out the insurance at any Euroins agency, as well as through insurance intermediaries who have an active contract with the company.
Motor third-party liability insurance and travel insurance can also be purchased online on the company’s website at euroins.bg or through the MyEuroins portal.

How can I pay the premium for A Choice For Your Home insurance for individual clients?

You can pay the insurance premium online on the company’s website at euroins.bg or through the MyEuroins portal, in person at any Euroins agency, or by bank transfer to the account indicated in your insurance policy.
When paying by bank transfer, you must include your insurance policy number in the payment reference.

Is a deductible applied under the A Choice For Your Home insurance for individual clients?

A standard deductible of 1.00% of the insured sum applies for the “earthquake” risk.
Depending on the risk circumstances of the property or a competitive offer, a different deductible may be agreed upon, which will be specified in the special conditions of the insurance policy.

Is an inspection of the insured property required for A Choice For Your Home insurance for individual clients?

Unless otherwise agreed, the insurance is concluded without the insurer carrying out an inspection of the property being insured. The insurer reserves the right to inspect the property if necessary.

Is an inventory and a notarial deed required for the property when taking out A Choice For Your Home insurance for individual clients?

When taking out property insurance, the insured is not required to provide a notarial deed or proof of ownership for the insured movable property, but you will need to provide an inventory.
For the “My Home” insurance policy, neither a notarial deed nor an inventory is required.

What damages does ElectroProtection insurance cover?

The insurance covers damage to household electrical appliances, including:

  • household appliances (cookers, washing machines, water heaters, air conditioners, etc.)
  • desktop or laptop computers and peripherals (printers, scanners)
  • audio/video equipment (televisions, speakers, players)

Is an inventory and a notary deed necessary when concluding a property policy?

When taking out property insurances, the insured is not required to provide a notarial deed or document of ownership of the insured movable property, but you will need to provide an inventory.
In the case of "My Home" insurance, the provision of a notarial act and inventory is not required.

Is an inspection of the insured property necessary?

Unless otherwise agreed, the insurance is concluded without an inspection by the insurer of the property being insured. The insurer reserves the right to inspect the property, if necessary.

Does a deductible apply?

A standard excess of 1.00% of the sum insured applies for the "earthquake" risk.
Depending on the risk circumstances of the site or a competitive offer, a deductible can be agreed, which is recorded in special conditions of the insurance policy.

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