-
![Insurance]( "Euroins Insurance")
- Frequently Asked Questions
Frequently Asked Questions
When does the health insurance "My Euroins Health" and "My Euroins Health Plus" come into effect?
The insurance comes into effect after payment of the insurance premium and completion of the preventive screening.
How do I use online medical consultation?
To receive an online medical consultation, call 0700 17 241.
What should I do in case of hospitalization in a hospital?
If hospitalization is necessary, call 0700 17 241.
How do I file a claim for reimbursement of healthcare costs?
File a claim for reimbursement through the platform https://myhealth.euroins.bg/ by attaching all collected documents.
What should I do in case of a diagnosis of a critical illness?
If you are diagnosed with cancer and need psychological counseling, call 0700 17 241. If you are diagnosed with a critical illness, you have the right to a second medical opinion (consultation based on documents, performed by a qualified person in Bulgaria, on the occasion of a diagnosis), by requesting the use of the service by calling 0700 17 241.
What is needed to treat a critical illness abroad?
Call 0700 17 241 (MediGuide), where you will receive instructions and assistance in organizing examination and treatment in Europe.
How do I make a doctors appointment ?
You can book an appointment through our call center on tel: 0700 17 241
Do you cover emergency medical care?
Emergency care is a non-covered insurable risk under medical insurance.
If you need emergency help, call 112 or visit the nearest emergency center.
If you need emergency help, call 112 or visit the nearest emergency center.
With which health facilities do you work on Subscription based service?
You can see the full list of health facilities at MyHealth portal.