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Frequently Asked Questions
When is the CASCO inspection mandatory?
CASCO inspection is not required for:
In all other cases, inspection is mandatory.
- factory new motor vehicle;
- renewal without interruption of "Motor Vehicle Casco" insurance policy in "ZD Euroins" AD.
In all other cases, inspection is mandatory.
Where can the vehicle be inspected?
You can have an inspection for concluding "CASCO" insurance at any Agency of Euroins Insurance JSC
I sold my car. Do I need to let you know? And the buyer?
The seller and the buyer are obliged to notify the insurer in writing of the transfer within 7 (seven) days.
How can I use the "Replacement car" service?
You can use the "Replacement car" service if you have selected the "Trusted Service" option when taking out CASCO insurance when repairing damage.
How can I cancel a MTPL policy?
According to the Insurance Code, MTPL insurance is not terminated, except in the following cases:
- expiration of the term for which it was concluded;
- in case of total damage to the car, for which the recovery of damages exceeds 70% of its actual value;
- in the event of termination of registration of the insured motor vehicle;
- in the event of a change of ownership of the insured motor vehicle within 7 days from the date of sale.
Does MTPL apply abroad? What should I do when traveling abroad by car?
MTPL insurance is valid on the territory of all countries that are members of the Green Card system. The "Green Card" certificate is issued together with the policy without additional premium and is valid for the period for which the insurance premium has been paid. In case you pay the premium in installments, you will receive a certificate upon payment of each installment.
What should I do if I am involved in a road accident abroad and have a valid MTPL policy?
Immediately notify us on tel. 0700 17 241 or email: likvidacia@euroins.bg and follow our instructions.
Attached to the policy are instructions on what to do in case of green card damage
Notify the local control authorities and do not sign a document in a foreign language with content that is not clear to you.
Attached to the policy are instructions on what to do in case of green card damage
Notify the local control authorities and do not sign a document in a foreign language with content that is not clear to you.