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![Insurance]( "Euroins Insurance")
- Frequently Asked Questions
Frequently Asked Questions
How can I purchase 'Travel Assistance Abroad - Traveler' insurance?
In which countries is "Assistance for traveling abroad" insurance valid?
In which countries is Travel Assistance Abroad – Traveler insurance valid for individual clients?
How can I take out Travel Assistance Abroad – Traveler insurance for individual clients?
I have a Travel Assistance Abroad – Traveler policy for individual clients. What should I do in the event of an insurance incident abroad?
In cases of theft, loss, or delay of baggage, flight delay, missed connecting flight, or loss/theft of personal documents: notify the relevant authorities within 24 hours of becoming aware of the event and obtain a document confirming the incident. Then submit a written claim to Euroins AD for reimbursement of expenses incurred in connection with the event.
Which assistance company do you work with for Travel Assistance Abroad – Traveler insurance for individual clients?
For policies issued through the tour operators Tez Tour and Abax, the assistance company is Remed Assistance (24/7) at: +20 2 2413 73 17 (for Egypt) +90 242 310 28 36 (for Turkey) +90 242 310 28 37 (for Worldwide coverage)
Does Travel Assistance Abroad – Traveler insurance for individual clients cover COVID-19?
How can I pay the premium for Travel Assistance Abroad – Traveler insurance for individual clients?
When paying by bank transfer, you must include your insurance policy number in the payment reference.
When does the insurance contract for Travel Assistance Abroad – Traveler insurance for individual clients come into effect?
How long is the Travel Assistance Abroad – Traveler insurance valid for individual clients?
I have a Travel Assistance? What should I do in case of an insured event abroad?
In the event of theft, loss or delay of luggage, flight delay, missed connecting flight, loss or theft of personal documents: Notify the relevant competent authorities within 24 hours of becoming aware of the event and request from them a document certifying the event, then bring a written claim to "ZD Euroins" AD for reimbursement of the expenses incurred by you related to the event.
Which assistance company do you work with?
For policies concluded through tour operators "Tez Tour" and "Abax", the assisting company is Remed Assistance (24/7), tel. + 2 02 2413 73 17 ( Egypt); + 9 0242 310 28 36 (Turkey); + 9 0242 310 28 37 (the whole world).
Do you cover Covid 19 under Travel Assistance and Trip Cancellation insurance?